Frequently Asked Questions
Everything you need to know about our ergonomic workspace solutions and services.
What is the standard shipping timeframe for Ergotron products?
Most orders are processed within 1-2 business days. Depending on your location, standard shipping typically takes 3 to 7 business days for delivery within the continental United States.
Do your monitor arms and workstations come with a warranty?
Yes, we stand by our product quality. Most Ergotron professional-grade products feature a robust 5-year to 10-year limited warranty covering defects in materials and workmanship.
How do I know if a specific monitor arm is compatible with my screen?
Compatibility is based on the VESA mount pattern and the weight of your monitor. Please check your monitor's specifications and compare them against the weight capacity and VESA standards listed on our product pages.
What is your return policy for ergonomic accessories?
If you are not satisfied with your purchase, you can return the item in its original packaging within 30 days of delivery. Please note that a restocking fee may apply to certain large-scale furniture items.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay for a seamless checkout experience.
Do you offer bulk pricing for corporate office fit-outs?
Yes, we offer specialized pricing for volume orders and corporate accounts. Please contact our sales team directly through our 'Business Inquiry' form for a customized quote.